Share Links
Give your customers a tracking link
Branded, no-login-required tracking pages that let your customers see real-time shipment status, carrier updates, and delivery timelines on their own.
Start Free TrialHow it works
Three steps from shipment to shared tracking page.
Select any shipment
Pick any domestic pack slip or ocean container in FreightPane. Every shipment is shareable regardless of carrier or shipment type.
Click Share
One click generates a unique tracking link for that shipment. The link is ready to copy, email, or text immediately.
Send it to your customer
Your customer opens the link and sees real-time shipment status on a branded tracking page. No login required. No account needed.
What your customers see
A clean, branded tracking page with everything your customer needs to know about their shipment.
Shipment Status and Carrier Info
Current status, carrier name, tracking number, and service level are displayed at the top of the page so your customer knows the essentials at a glance.
Interactive Map with Route
The same interactive map from FreightPane, showing the shipment route from origin to destination. For ocean shipments, customers see the vessel position on the globe.
Delivery Timeline with Milestones
A chronological timeline of every milestone event: picked up, in transit, out for delivery, delivered. Each event includes a timestamp and location.
Coordinator Contact Information
Your shipping coordinator contact details appear on the page so your customer knows exactly who to reach if they have questions.
Attached Documents
Bills of lading, commercial invoices, packing lists, and photos attached to the shipment in Epicor are available for your customer to view and download.
Easy Sharing
Short URLs included
FreightPane generates both a full tracking URL and a short /t/ URL for every shared shipment. Short URLs are ideal for text messages, chat apps, and anywhere a long link would be awkward to paste.
Both URLs point to the same branded tracking page and stay active for the lifetime of the shipment.
Reduce “where’s my order” calls
Instead of calling or emailing your team for a status update, your customers self-serve their tracking information. They open the link, see the current status, and get on with their day.
Your shipping coordinators and customer service team get their time back. Fewer interruptions, fewer repetitive questions, and fewer missed callbacks.
Start Your Free Trial
Connect your Epicor instance and start sharing tracking links with your customers today. No credit card required.
Start Your Free Trial